Bakery Operations Platform & E-Commerce Backbone
How ApplauseLab helped Shokolino replace a growing low-code operations system with a purpose-built platform for bakery operations and online ordering.
Outgrowing low-code limitations
Shokolino had built their initial operations system using low-code tools, but as the bakery grew, the platform couldn't keep up. They needed a purpose-built solution that could handle bakery operations, production workflows, and online ordering — all from a single data layer.
Customer success teams often work across too many disconnected systems:
- Product catalog management
- Order processing and tracking
- Production scheduling
- Recipe management
- Inventory control
- Daily expense tracking
- End-of-day closing procedures
- Website integration
Leaders and account managers may need to spend hours gathering context before they can answer basic questions:
- How do we unify catalog, orders, and production?
- How can workshop staff use the system on tablets?
- How do we sync internal operations with the public website?
- How do we track daily expenses and closing?
Shokolino needed a single platform that could manage the entire bakery operation — from recipes and inventory to orders and production — while also powering their public-facing website.
A single-data-layer operations platform
ApplauseLab delivered a purpose-built bakery operations platform with a unified data layer that connects every part of the business.
The platform handles catalog management, order processing, production scheduling, recipe tracking, inventory control, expense management, and daily closing — all feeding into a central system. The same catalog that powers internal operations also serves the public website through an integrated API.
Key product surfaces
Unified catalog system
Single source of truth for products, recipes, and pricing across internal operations and public website.
Production management
Touch-friendly production UI designed for workshop terminals and tablets, with real-time order visibility.
Order processing
Streamlined order intake, tracking, and fulfillment workflows integrated with production scheduling.
Inventory tracking
Real-time inventory levels with alerts for low stock and automatic updates from production and sales.
Website API integration
RESTful API that powers the public website, keeping products, prices, and availability in sync.
Daily closing workflow
End-of-day procedures for expenses, reconciliation, and reporting built into the platform.
What was achieved
- Unified catalog, orders, production, inventory, and closing workflows
- Central catalog now feeds internal operations and the public website
- Touch-friendly production UI for workshop terminals and tablets
- Eliminated duplicate data entry across systems
- Streamlined daily closing and expense tracking
Need a custom operations platform?
ApplauseLab builds purpose-built platforms that replace fragmented tools with unified systems designed for your business.